FAQ

Frequently asked questions and answers below,
or call us at 267-822-1545.

An escape room is a real life, immersive gaming experience where your team has 60 minutes to find clues, solve puzzles, and beat the clock to escape!

Escape rooms are fun for every age! Younger children have fun looking for clues that most adults miss such as hidden objects on the ground. Children under 5 do not need a ticket, but they do need a waiver signed by a parent/guardian. 

Groups of minors under 16 years old need an adult to accompany them in the room. There will not be any exceptions. 

No! Even though it’s called an escape room, you will never be locked in our rooms. You are free to step out any time you’d like.

Throughout the game there will be clues, puzzles, and games that help you unlock locks and gain necessary items needed to escape the room.

About 15 minutes before your scheduled game time. This allows time for instructions, rule explanation, and completion of any unsigned waivers for your group.

Your game time begins no more than 5 minutes after your reservation begins. We cannot take away from other game times.

No. Our tickets are priced fairly at $35 per person. Unlike other escape rooms in the area, we do not change credit card fees, processing fees, or booking fees.

You can cancel your reservation any time up to 72 hours before your scheduled game time. You can modify your reservation up to 4 hours before your scheduled game time. If it is past the 4 hours, you will be charged a 2-person minimum rescheduling fee.

You can cancel your reservation any time up to 72 hours before your scheduled game time. You can modify your reservation up to 4 hours before your scheduled game time. If it is past the 4 hours, you will be charged a 2-person minimum rescheduling fee.

No! Unlike some escape rooms, our experiences are private to your party.

Yes! We have a small retail store with multiple games that can be purchased to play at home. Visit our store to explore all of the options!

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